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Supporting a Coworker Experiencing Burnout

When a colleague shows signs of exhaustion, disengagement, or stress, it may be burnout — a serious issue affecting productivity and mental health. Offering genuine support can make a major difference for both the individual and the team. Here’s how to help with empathy and awareness while maintaining professional boundaries.

Recognize the Signs Early

Burnout often appears as chronic fatigue, irritability, or loss of enthusiasm. Stay observant without labeling or making assumptions. Early acknowledgment helps prevent the issue from worsening and shows compassion within your team culture.

Initiate a Private, Supportive Conversation

Approach your coworker privately and express concern through observation rather than judgment. Use statements like, “I’ve noticed you’ve been working long hours; how are you managing?” Give them space to share and listen without rushing to offer solutions.

Encourage Professional Support

Gently remind them about available resources such as Employee Assistance Programs, counseling services, or HR wellness initiatives. Reinforcing that seeking help is a sign of strength can reduce stigma associated with burnout recovery.

Promote a More Balanced Team Culture

Set an example by respecting work-life boundaries, celebrating breaks, and prioritizing mental health. Encourage your team to have open discussions about workload and stress management strategies to strengthen overall workplace well-being.

Offer Sustainable Emotional Support

Support doesn’t mean taking on their workload indefinitely. Instead, offer small, consistent gestures — checking in, sharing wellness resources, or offering to collaborate on stressful projects. These actions create a supportive environment without causing additional strain.

FAQ

How can I tell if a coworker is experiencing burnout?
Common indicators include persistent fatigue, low motivation, decreased quality of work, and emotional withdrawal. If these patterns continue even after rest or feedback, burnout may be the cause. Approach with empathy and encourage open dialogue.
What should I avoid when supporting a burned-out coworker?
Avoid minimizing their feelings, offering unsolicited advice, or gossiping about their situation. Instead, listen actively, maintain confidentiality, and remind them of available professional resources.
Can team actions reduce burnout risks?
Yes. Teams that collectively promote balanced workloads, respect personal time, and communicate about stress openly tend to experience less burnout. Leadership support multiplies these positive effects.

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