What to Say When Your Manager Criticizes Publicly
Receiving public feedback at work can be uncomfortable, especially when it comes in the form of criticism from your manager. Instead of reacting defensively, knowing what to say and how to respond professionally can protect your reputation, maintain credibility, and even turn the situation into a growth opportunity.
Why Public Criticism Happens
Sometimes managers give feedback in the moment to address an urgent issue, while other times it may reflect poor communication habits. Regardless of the reason, your reaction plays a key role in how colleagues perceive you.
How to Respond Professionally
- Stay Calm: Take a breath before replying. Avoid showing frustration that could escalate the situation.
- Acknowledge the Feedback: A brief response such as "Thanks, I'll make that adjustment" demonstrates accountability without debate.
- Defer the Discussion: If clarification is needed, suggest a private conversation later: "I’d like to understand more—can we discuss this after the meeting?"
- Maintain Composure with Colleagues: Keep a neutral tone and body language to reinforce professionalism.
Follow Up Privately
After the public exchange, request a private conversation with your manager. Use this time to ask for details, clarify misunderstandings, and respectfully suggest that feedback be given privately in the future. This ensures you address the root issue while protecting your professional image.
Examples of Respectful Responses
- “Understood, I’ll make the change right away.”
- “Thanks for pointing that out—let’s touch base afterwards so I can fully address it.”
- “I appreciate the feedback. Can we go over the details later?”
These statements acknowledge the input, show respect, and move the conversation forward without confrontation.