Effective Feedback Techniques for New Managers
Providing effective feedback is one of the most important skills a new manager can develop. When done correctly, feedback strengthens trust, boosts motivation, and creates a culture of continuous learning. This guide explores proven techniques new managers can use to offer clear, constructive feedback and build stronger communication with their teams.
1. Prepare Before the Conversation
Being intentional about feedback delivery is essential. Gather specific examples, align messages with performance goals, and choose the right time and setting. A rushed or unprepared approach can cause defensiveness instead of growth.
2. Use the SBI Framework
Structure your feedback using the Situation-Behavior-Impact (SBI) model. Describe the situation, explain the observed behavior, and share its impact. This approach keeps the discussion factual and focused on actions rather than personalities.
3. Encourage a Two-Way Dialogue
Feedback isn’t a monologue; it’s a conversation. Ask employees how they perceived a situation and what support they need to improve. Active listening builds trust and demonstrates your commitment to helping them succeed.
4. Balance Positive and Developmental Feedback
While recognizing achievements motivates employees, constructive feedback drives growth. Combining both ensures team members feel valued while also receiving clear guidance on how to progress.
5. Follow Up and Reaffirm Progress
Effective feedback doesn't end after one meeting. Schedule regular check-ins to reinforce progress, adjust goals, and celebrate small wins. Consistent follow-up signals that development is a shared priority, not a one-time event.